OPTIMIZATION OF PROCESSES IN A LABORATORY

A TEAMWORK

We can find different activities and different execution times in a laboratory.

There are activities that are executed by the same operator from start to finish or activities that due to different circumstances are performed by different operators.

Regardless of the type or time of completion of the process, there is a point where dissatisfaction leads to the need for improvement.

 

The optimization of the processes in a laboratory needs to be designed and managed by a multidisciplinary team that doesn’t miss any details.

To make a diagnosis and set a realistic goal, it is critical to have the current status information process. And if you can add information from the previous state to the current one, that would be better.

 

So, what would be the first step to apply an optimization or improvement?

Measuring is the answer.

 

We cannot manage or improve what is not measured.

And we are not just talking about times, but also cases of success, incidents, the flow of samples, human resources, equipment, material … measuring, measuring and measuring. We should know where we are, so we can chart the best route to our goals.

 

The improvements and improvement objectives may be diverse, but they are usually focused on two main targets:

  • The final client: that could be a companion, a patient, a clinic or hospital, and so on.
  • The product (QSP): which can be from PCR results to the conclusions of a research project.

 

In addition, there are some factors that, if well determined, facilitate a self-control of the processes:

 

  • Defining the personnel responsible for the process and its level of training.
  • Having a method of realizing the processes (PTNs or SOPs).
  • Having a quality assessment system.
  • Establishing criteria for acceptance of results and the procedure for action in case of non-compliance.
  • Recording and track incidents. Including in the registry the resolution of the same.

 

But we should not confuse “improvement system” with “control system”.

The definition that “quality controls” is part of the past. The objective is self-control as an improvement and avoiding problems; far from controlling and waiting for a problem appears and fix it.

 

The optimization of the processes in a laboratory does not go through the certainty of the experienced people who assure that there is a unique cause and that they know it; besides being something that is often not true, this statement inhibits the analytical capacity necessary for a correct diagnosis.

 

We can help you perform an analysis of the current state of the processes of your laboratory, and work together to concretize the actions according to your demands.

We are prepared to be part of your optimization and improvement team.

We will accompany you on the path of continuous improvement by offering you a close, personalized and professional service.